Who we are

Welcome to All Weather Roofing (Leicester).

Our website address is https://allweatherroofingleics.co.uk/.

All Weather Roofing (Leicester) is a UK-based roofing business providing flat roofing, pitched roofing, EPDM rubber roofing systems, fascias, soffits, guttering, roof maintenance and roof repair services across Leicester, Leicestershire and surrounding areas.

We respect your privacy and are committed to protecting your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

All Weather Roofing (Leicester) is the data controller responsible for the personal information described in this Privacy Policy.

This policy explains how we collect, use, store, share and protect your personal information when you visit our website, contact us or enquire about our services.

Information We Collect

We may collect the following personal information when you contact us or submit an enquiry through our website:

  • Full name

  • Email address

  • Telephone or mobile number

  • Service requested

  • Roofing project requirements and enquiry details

  • Any additional information you voluntarily provide

We may also process technical information, such as IP addresses, browser information, device information and website activity, where collected through our hosting, security or enabled analytics services.

We encourage visitors not to submit sensitive personal information through our general enquiry forms unless it is necessary for their request.

How We Collect Your Information

We collect personal information when you:

  • Complete and submit a contact or quotation request form.

  • Contact us directly by email or telephone.

  • Request a quotation or information about our roofing services.

  • Communicate with us regarding a potential or ongoing roofing project.

  • Visit and interact with our website, where relevant technical or cookie-based information is collected.

Our website uses Fluent Forms, a WordPress contact form plugin, to manage customer enquiries.

When you submit a contact form, the information you provide is stored in our WordPress website database and sent to our designated business email account.

Authorised personnel may access this information to review enquiries, respond to requests and manage business communications.

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to enquiries and customer requests.

  • Providing information about our roofing services.

  • Preparing quotations and discussing potential roofing projects.

  • Arranging roof inspections, surveys and appointments.

  • Communicating with existing and prospective customers.

  • Managing ongoing roofing projects and customer relationships.

  • Maintaining the functionality and security of our website.

  • Complying with applicable legal and regulatory obligations.

We do not sell your personal information.

We do not use information submitted through our contact forms for unrelated marketing without an appropriate lawful basis and compliance with applicable marketing rules.

Legal Basis for Processing Personal Information

Under the UK GDPR, we must have a lawful basis for processing personal information.

Depending on the purpose and circumstances, we may rely on the following lawful bases:

Legitimate Interests

We may process personal information to respond to general business enquiries, communicate with prospective customers and manage our business operations, where these interests are not overridden by your rights and freedoms.

Contractual Necessity

We may process information where necessary to take steps at your request before entering into a contract or to fulfil an existing contract.

Legal Obligation

We may process or retain information where necessary to comply with applicable legal requirements.

Consent

Where we rely on consent for specific processing activities, including certain cookies or analytics technologies, you may withdraw your consent at any time.

Contact Forms and Enquiries

Our website uses Fluent Forms to receive enquiries about our roofing services.

When you submit a form, we process the information you provide to understand your requirements and respond appropriately.

Form submissions are stored within our WordPress website database and sent to our business email account.

We use this information only for relevant business purposes, such as answering enquiries, preparing quotations, arranging roofing surveys and appointments, and managing customer communications.

Cookies and Cookie Consent

Our website may use cookies and similar technologies to support website functionality, maintain security, remember preferences and understand how visitors interact with our website.

We use CookieYes to manage cookie preferences and provide visitors with options to accept or reject optional cookies.

Cookies may include:

Strictly Necessary Cookies

These support essential website functionality and security. They do not require consent where they meet the applicable legal exemption.

Analytics Cookies

Where analytics services are enabled, these help us understand website traffic, visitor interactions and the performance of our website.

Functional Cookies

These may remember certain preferences or support additional website features.

Third-Party Cookies

Some enabled third-party services may use cookies or similar technologies to provide their functionality.

Where consent is legally required, the relevant cookies and technologies should not be activated until valid consent has been obtained.

Visitors can manage or withdraw their cookie preferences through the cookie settings controls provided on our website.

Further details about the specific cookies used, their purposes and their duration should be available through our cookie information or CookieYes preferences panel.

Google Analytics

Where enabled, our website uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our website.

Google Analytics may process information about website usage, including pages visited, interactions, approximate location information, device information and other technical data.

We use this information to understand website performance and improve the visitor experience.

Where consent is required, Google Analytics cookies and related tracking technologies are used only after the necessary consent has been obtained.

For more information about Google’s handling of information, please visit:

https://policies.google.com/privacy

How We Store and Protect Your Information

Personal information submitted through our website forms is stored in our WordPress website database and sent to our designated business email account.

Information may also be included in website backups and processed by our hosting, email and technical service providers.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, misuse or disclosure.

Access to personal information is restricted to authorised individuals and service providers who require it for legitimate business purposes.

Although we take reasonable security precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain contact form enquiries in our WordPress database and business email records. These records are not currently subject to routine automatic deletion.

We review the need to retain personal information and aim to remove it when it is no longer required for legitimate business or legal purposes.

Sharing Your Personal Information

We do not sell personal information to third parties.

We may share personal information with trusted service providers where necessary to operate our website and provide our services.

These may include:

  • Website hosting providers.

  • Business email service providers.

  • Website maintenance and technical support providers.

  • Analytics providers, where enabled.

  • Other service providers necessary for our business operations.

We may also disclose personal information where required by law.

Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.

Your Privacy Rights

Under UK data protection law, you may have the right to access, correct or request deletion of your personal information. You may also have rights to restrict or object to processing, request data portability and withdraw consent where applicable.

To exercise your rights, please contact us using the details provided below. We will respond in accordance with applicable data protection law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, services or applicable legal requirements.

Any updates will be published on this page, together with a revised last updated date.

We encourage visitors to review this policy occasionally to stay informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us.

Business Name: All Weather Roofing (Leicester)

Website: https://allweatherroofingleics.co.uk/

Email: quickfix.allweather@gmail.com

Privacy Enquiries: Please contact us using the email address above.

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